How?
Score = weight of passed checks ÷ total weight.
No draft yet.
Instructions for Dvar (optional)
None saved.
right_next_stepChooses the right next step for the message and the trip record.
escalation_correctEscalates to ops when it must, and only then.
no_invented_etaNever quotes an ETA the trip record does not support.
detention_amount_correctThe detention amount follows the contract, not the driver's claim.
A member changes the rubric and scores the gold set.
Rubric v14 checks by ops.member · 20 Oct
right_next_stepChooses the right next step for the message and the trip record.
escalation_correctEscalates to ops when it must, and only then.
no_invented_etaNever quotes an ETA the trip record does not support.
detention_amount_correctThe detention amount follows the contract, not the driver's claim.
Version historyv1 approved by risk.member · 20 Oct
Rubric v1by ops.member · approved by risk.member · 20 Oct
right_next_stepChooses the right next step for the message and the trip record.
escalation_correctEscalates to ops when it must, and only then.
no_invented_etaNever quotes an ETA the trip record does not support.
detention_amount_correctThe detention amount follows the contract, not the driver's claim.